This Privacy Policy explains how 15 ph collects, uses, stores, and protects the personal information of players in the Philippines. We are committed to handling your data responsibly and transparently. By registering an account or using any part of the 15 ph platform, you agree to the practices described in this policy.
When you register an account with 15 ph, we collect personal information that is necessary to operate your account and comply with applicable regulations in the Philippines. This includes your full name, date of birth, email address, mobile number, and residential address. We also collect a government-issued identification document to verify your identity and confirm that you meet the minimum age requirement of 21 years old. During the course of your use of the platform, we automatically collect technical data such as your IP address, device type, browser information, and session activity logs. Payment-related information — including your preferred payment method and transaction history — is recorded to process deposits and withdrawals in Philippine pesos (PHP). We may also collect information you provide when you contact our support team, respond to surveys, or participate in any promotional activity on the platform. All information collected is limited to what is reasonably necessary for the purposes described in this policy.
The personal information collected by 15 ph is used primarily to operate and maintain your player account on the platform. We use your data to process deposits and withdrawals, verify your identity, and ensure that your account activity complies with our Terms and Conditions. Your contact details are used to send you account-related notifications, respond to support requests, and communicate any important updates about the platform or your account status. Technical data helps us monitor platform performance, detect suspicious activity, and improve the overall experience for Filipino players. Where required by Philippine law or regulatory bodies, we may use your information to fulfil legal obligations, including anti-money laundering checks and responsible gaming assessments. We do not use your personal data for automated decision-making that produces legal or similarly significant effects without human review. If you have opted in to receive promotional communications, we may use your contact details to send relevant offers, though you can withdraw this consent at any time by contacting [email protected].
15 ph does not sell, rent, or trade your personal information to third parties for marketing or commercial purposes. We may share your data with trusted service providers who assist us in operating the platform, such as payment processors, identity verification services, and technical infrastructure providers. These third parties are contractually required to handle your data securely and only for the specific purposes for which it was shared. In certain circumstances, we may be required to disclose your information to regulatory authorities, law enforcement agencies, or other government bodies in the Philippines if we are legally obligated to do so. If 15 ph undergoes a business restructuring, merger, or acquisition, your personal data may be transferred as part of that process, and you will be notified of any material changes to how your data is handled. We do not share your data with other players or make your personal information publicly visible on the platform. Any third-party service provider we engage is assessed for data security standards before being granted access to player information.
Your personal information is stored on secure servers and protected using industry-standard security measures, including encryption, access controls, and regular security assessments. 15 ph retains your personal data for as long as your account remains active and for a reasonable period thereafter as required by applicable Philippine regulations or legal obligations. We implement technical and organisational safeguards to prevent unauthorised access, disclosure, alteration, or destruction of your data. Access to personal information within the 15 ph organisation is restricted to staff members who require it to perform their job functions, and all such staff are bound by confidentiality obligations. While we take all reasonable steps to protect your data, no online platform can guarantee absolute security, and you are encouraged to use a strong, unique password for your account and to keep your login credentials confidential. If you suspect that your account has been compromised, please contact [email protected] immediately so we can take appropriate action. We will notify you in accordance with applicable law if we become aware of a data breach that affects your personal information.
As a player based in the Philippines, you have the right to access the personal information that 15 ph holds about you and to request a copy of that data at any time. You may also request that we correct any inaccurate or incomplete information in your account records. If you wish to have your personal data deleted, you may submit a request to [email protected], and we will process it in accordance with our legal obligations and retention requirements. You have the right to withdraw your consent to receive promotional communications at any time without affecting the lawfulness of processing carried out before your withdrawal. If you believe that your data has been handled in a way that does not comply with this Privacy Policy or applicable law, you have the right to raise a complaint with the relevant data protection authority in the Philippines. We will respond to all data rights requests within a reasonable timeframe and will keep you informed of the progress of your request. To exercise any of these rights, please contact us at [email protected] with your account details and a clear description of your request.
The 15 ph platform uses cookies and similar tracking technologies to provide a functional and personalised experience for players in the Philippines. Essential cookies are required for the platform to operate correctly, including maintaining your login session and remembering your preferences. Analytics cookies help us understand how players navigate the platform so we can identify areas for improvement and optimise the mobile experience. You can manage your cookie preferences through your browser settings, though disabling essential cookies may affect the functionality of your account. We do not use cookies to track your activity on third-party websites or to build advertising profiles for external marketing purposes. Any data collected through cookies is handled in accordance with this Privacy Policy and is not shared with third parties for commercial gain. If you have questions about how cookies are used on the platform, please visit the FAQ page or contact [email protected].
15 ph reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, platform features, or applicable Philippine regulations. When changes are made, the revised policy will be published on this page with an updated effective date. We encourage you to review this page periodically to stay informed about how your personal information is being handled. If we make material changes that significantly affect your rights or the way we process your data, we will make reasonable efforts to notify you through the platform. Continued use of the 15 ph platform after any updates are published constitutes your acceptance of the revised Privacy Policy. If you do not agree with any changes, you should stop using the platform and contact [email protected] to request account closure. For any questions about this policy or your data, our support team is available at [email protected].
Last updated: 2025. This Privacy Policy applies to all players using the 15 ph platform in the Philippines.
Quick answers to what Filipino players most often ask about data and privacy on 15 ph.
If you have any questions about this Privacy Policy or how 15 ph handles your personal information, our support team is ready to help Filipino players get clear answers.